Passion & Dedication

About

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Medicall Healthcare

“Private Healthcare that Touches Lives

The Parties:

Xperia Financial Services (Pty) Ltd

Xperia is the supplier of a Short Term Insurance stated benefit hospital plan, Day to Day pre-paid preventative healthcare service and a Funeral Plan

Company Profile:

Xperia Financial Services (PTY) Ltd is an authorised financial services provider and is registered with the FSB (Financial Services Board) FSP Number:  45551

Our Medicall Healthcare Stated Benefits Hospital Plan are sold in compliance with the Short Term Insurance Act and are not deemed to be medical aid products.

Medicall Healthcare insurance benefits are underwritten by GENRIC Insurance Company Limited.

Our Family Funeral Benefit is sold in compliance with the Long Term Insurance Act.

Xperia Case Management and Claims management is outsourced to Africa Assist through our Medicall Healthcare call centre (0860 00 77 22).

Our call centre is available to all of our active members for the following services;

  • Emergency Evacuation
  • Medical Assistance
  • Pre-Authorisation
  • Validation of Membership
  • PHA Assistance

Our service is delivered by medical staff, in all 11 official languages available 24 hours a day, 7 days a week, 365 days a year.

The preventative healthcare service is managed by PHA – a primary health care network solution.